Little questions.
Helpful answers.

Sparrow is an indoor play space designed for little ones to explore, imagine, create, and connect. We believe in the beauty of childhood, the importance of community, and the magic of screen-free play.

You can find us at 505 B W. Martintown Road in North Augusta, South Carolina. Find us around back via Partridge Lane.

Sparrow is thoughtfully designed primarily for children ages 8 and under, with opportunities for imaginative play, sensory exploration, building, movement, and more. Older siblings are welcome, too—we have games and crafts for them as well!

We encourage families to reserve their play sessions online to ensure availability. Visit our booking page to view upcoming sessions and availability.

Your session includes access to our indoor play areas, including imaginative play spaces, building activities, books, sensory experiences, and age-appropriate play equipment. When booking, please register your children as the participants.

Absolutely! Additional-child options are available for eligible play sessions. Please make sure every participating child is included in your reservation.

Yes! Children under 6 months are free when attending with a sibling.

Each child’s reservation includes admission for up to two accompanying adults. Adults must remain responsible for supervising their children throughout their visit.

Each Sparrow play session lasts 2 hours, giving your little ones plenty of time to explore, imagine, and play! We kindly ask families to exit the play areas promptly at the end of their reserved session so we can prepare for our next visitors.

Our standard play sessions are designed for children and their caregivers to enjoy together. A responsible adult must remain on-site and actively supervise their children. Sparrow’s open play sessions are not a drop-off childcare service.

Yes! We believe in encouraging imaginative, hands-on play. We ask that children’s tablets, handheld gaming systems, and personal entertainment screens stay put away during play sessions.

Quiet Nest is a calmer play experience thoughtfully designed for children and families who prefer a quieter, less stimulating environment. Check our booking calendar for available Quiet Nest sessions.

Absolutely. We believe play should be welcoming and accessible to children with different needs and abilities. If your child needs specific accommodations, please reach out before your visit so we can discuss how best to support your family.

Food and beverages must remain in designated areas and may not be brought into the play areas. Please help us keep our equipment clean and safe for everyone.

To help protect our community, please stay home if your child is experiencing symptoms of a contagious illness. We appreciate your consideration for other families.

Sparrow may use video surveillance in designated areas for safety, security, and facility monitoring. Please review our surveillance policy for additional details.

We respect your family’s privacy. Sparrow does not publish identifiable images of children for advertising purposes.

No, grippy socks are not required at Sparrow.

Yes! We love celebrating little ones. Sparrow offers private party experiences with opportunities to personalize your celebration through available add-ons. Explore our party packages and availability.

Yes! Decorations are welcome in designated party spaces, including the lobby, kitchen, and party area. Decorations may not be placed inside the play area, and furniture or play equipment may not be moved.

A deposit equal to 50% of the total party cost, including selected add-ons, is required to reserve your celebration.

Party hosts receive access 30 minutes before their reserved party time for setup and 30 minutes afterward for cleanup. Additional time outside the approved reservation is subject to overtime fees.

Party cancellations are subject to a fee equal to 50% of the total reserved party cost, including add-ons. Please review our full party agreement for terms and conditions.

Yes! You’re welcome to bring your own food, snacks, drinks, and birthday cake for your celebration. All food and beverages must remain in designated party and dining areas and are not permitted inside the play areas.

We love bringing our community together! Contact Sparrow to inquire about private gatherings, celebrations, and special events.

A little magic delivered straight to your mailbox! The Feathered Post is Sparrow’s monthly mail club, where little ones receive a special letter from our beloved Sparrow mascot, along with a fun, hands-on activity designed to spark creativity, curiosity, and imagination.

Each envelope brings a new adventure and a little something to look forward to!

Yes! Your payment method on file is charged monthly until you cancel according to our cancellation policy.

Yes. Membership requires three consecutive monthly payments: your initial payment and two automatic renewals.

Submit your cancellation request to Sparrow in writing at least 30 days before your next billing date. Cancellation cannot take effect before your three-month commitment is complete.

Your next monthly payment will still be charged, and cancellation will take effect at the end of that paid billing period.

Yes! Your membership remains active through the end of your final paid billing period.

Nonattendance does not stop payments or cancel your membership. Payments are nonrefundable, and partial months are not prorated, except where required by law.

Refunds, cancellations, and rescheduling requests are handled according to the policy applicable to your booking. Please review the terms before completing your purchase.

Nespresso coffee, a variety of drinks, and snacks are available for purchase.

Use the Keep me posted button at the bottom of each page.

Visit our memberships page to view available plans, pricing, and terms before joining.